Sep 27. 4 min read

How to create a conversation and not just have a monologue

Hint: Give your brand a strong content strategy

Once upon a time, the visual identity process was enough to help you stand out and stand up for something. However, these days, with so many companies looking just like everyone else, the only real way to stand out is through the content you create and the conversations you are having with your customers.

A strong content strategy allows you to create a conversation with your audience. It allows you to build a culture around your brand and stand for something.

A good content strategy brings your brand to life and turns your stakeholders into believers. It enables you to create value and communicate with your audience in a more meaningful manner.

That’s why we created Brandalism – a mix between branding and journalism. We wanted to combine the advanced brand methodology we used to build brands with a more profound approach to telling a good story that we borrowed from journalism. We developed an in-depth strategy for the analysis of your content and business needs, and a way to target segmented users across multiple platforms

One of the key differentiating factors between us and other content companies is that we believe it’s not enough to just push your messaging onto your audience, it’s important to pull and have a tango with them.

While push marketing is vital in getting new customers, we are more focused in pulling them in. It’s not instant gratification, but rather long term value.

Why is it so important today?

There are 3 main reasons that make a content strategy a must-have rather than a nice-to-have.

1. Competitive landscape:

When organizations publish content, they venture into the world of media. This means they compete both against their business competitors and all content creators that vie for their audience’s attention, including major publishers and media companies.

2. Channel proliferation:

Organizations must not only understand the digital spaces where their target audiences consume content, but also the content formats, topics, and contributors that will resonate with those audiences.

3. Ka-Ching: your big opportunity:

Your content is your opportunity to own a big idea and not limit yourself to narrow conversations with your customers. Company’s like Casper, Harry’s, Warby Parker and the Dollar Shave Club have leveraged their content strategy to become something bigger than just the product they are selling

Ultimately, when deciding your content strategy you need to balance between the story you can tell and what your audience needs.

A content methodology needs to balance your communication needs with your brand assets and a deep understanding of your customers. If done properly, it will also provide you with invaluable insights to unearth the opportunities for your brand to communicate in a meaningful manner.

Defining Objectives and KPI’s:

Clear objectives and KPIs are the most vital aspect of your content marketing effort.

Without them, it’s almost impossible to gauge the success of the investment and the program cannot evolve over time. We believe it’s important to look beyond standard industry metrics such as sales and leads, or vanity metrics such as likes and page views.

Instead, we look for metrics that measure how we are building deeper relationships with consumers and influencing a variety of business goals that can range from saving cost, risk and crisis management, to brand awareness or even productivity improvements.

Content strategy really isn’t for everyone

Some companies / entities really don’t have a story to tell. This post isn’t intended for their  CEO or CMO. This post is intended for the marketing professional or stakeholder who knows they have an opportunity to not only tell a story, but take ownership of a big idea and become something for their customers.

This requires patience and faith in the process, knowing that it will eventually bear fruit.



Some of our clients, past and present